WRITE US A MESSAGE

Call us at +34 968 15 16 26 or write us an email through Whastapp or email on comunicacion@donbernardino.es . We will answer you as soon as possible. Thank you!

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Frequent questions

Please read this list of frequently asked questions in case it might help:

What is the return policy?

Only returns will be accepted in case of defect of the product. You have a period of seven working days, from the date of delivery of the order, to return it (according to Art.44 of Law 7/1996 of January 15 of Retail Trade Regulation modified by Law 47/2002, of Decembre 19th). The direct expenses of the return, unless the reason is attributable to Sucesores de Bernardino Muñoz S.A, shall be borne by the customer. To make the return the product must be in perfect condition, with its original seal and packaging. If, in fact, the product is defective, Sucesores de Bernardino Muñoz S.A will be responsible for resending the new product and in conditions, without the customer having to pay any additional expenses. Or you will be paid the amount on the same card you used.

What is the shipping cost?

The shipping cost is free on all purchases from € 50 in Spain.

What payment methods can I use?

Payment by credit card, bank transfer, PayPal and cash on delivery.

When will my order arrive?

We are committed to making your order arrive in a maximum of 48/72 working hours.

Is it safe to buy in this store?

The information of orders and transactions is encrypted through a system of maximum security online.

What happens once my order is placed?

We received your order and we notified you. We go to prepared and previously sent notice to leave when before your home.

Do you send an invoice?

Of course. Fill in the billing information, notify us of your invoice request and we will send you the same in .pdf format

COMPANY LOCATION

968 15 16 26 / comunicacion@donbernardino.es / C/Sánchez Picazo s/n. RM-12, 30332 Balsapintada, Murcia. Spain

    review rating 5  No he probado jamón igual en mi vida, me encanta su punto de sal y curación, han conseguido un nuevo cliente fijo, ahora a probar el lomo!

    thumb Pablo Roman
    11/21/2019

    review rating 5  Buena atención, logislogí y mejor jamón, enhorabuena por la plataforma online!!

    thumb Nacho Garrigós
    3/30/2019

    review rating 5  Como el turrón, un jamon Don Bernardino vuelve a casa cada Navidad, y así van ya muchos años. No he encontrado jamones de mejor sabor y calidad. Excelente trabajo el que realizan en Balsapintada!!

    thumb Daniel Ruiz
    11/26/2019